投诉骑手

business/jxcallback/orderman/waybill.go

@@ -1,11 +1,17 @@
 package orderman
 
 import (
+	"fmt"
 	"time"
 
+	"git.rosy.net.cn/jx-callback/business/partner"
+
+	"git.rosy.net.cn/baseapi/platformapi/dadaapi"
+
 	"git.rosy.net.cn/baseapi/utils"
 	"git.rosy.net.cn/jx-callback/business/jxcallback/scheduler"
 	"git.rosy.net.cn/jx-callback/business/jxutils"
+	"git.rosy.net.cn/jx-callback/business/jxutils/jxcontext"
 	"git.rosy.net.cn/jx-callback/business/model"
 	"git.rosy.net.cn/jx-callback/business/model/dao"
 	"git.rosy.net.cn/jx-callback/globals"
@@ -19,6 +25,17 @@ var (
 		model.WaybillStatusRefuseFailedGetGoods: model.OrderStatusRefuseFailedGetGoods,
 		model.WaybillStatusDeliverFailed:        model.OrderStatusDeliverFailed,
 	}
+	complaintReasonsMap = map[int]string{
+		1:  "骑手态度恶劣",
+		2:  "骑手接单后未取货",
+		3:  "骑手取货太慢",
+		4:  "骑手送货太慢",
+		5:  "货品未送达",
+		6:  "货品有损坏",
+		7:  "骑手违规收取顾客其他费用",
+		69: "骑手恶意取消订单",
+		71: "骑手提前点击取货/送达",
+	}
 )
 
 func (w *OrderManager) LoadPendingWaybills() []*model.Waybill {
@@ -220,3 +237,26 @@ func (c *OrderManager) LoadWaybill(vendorWaybillID string, waybillVendorID int)
 	}
 	return bill, err
 }
+
+func GetComplaintReasons() (complaintReasonList []*dadaapi.ComplaintReason) {
+	for k, v := range complaintReasonsMap {
+		complaintReason := &dadaapi.ComplaintReason{
+			ID:     k,
+			Reason: v,
+		}
+		complaintReasonList = append(complaintReasonList, complaintReason)
+	}
+	return complaintReasonList
+}
+
+func ComplaintRider(ctx *jxcontext.Context, orderID string, vendorID, complaintID int) (err error) {
+	db := dao.GetDB()
+	p := partner.GetDeliveryPlatformFromVendorID(vendorID).Handler
+	wayBillList, err := dao.GetWayBillByOrderID(db, model.OrderStatusFinished, vendorID, orderID)
+	if err == nil && len(wayBillList) > 0 {
+		err = p.ComplaintRider(wayBillList[0], complaintID, complaintReasonsMap[complaintID])
+	} else {
+		return fmt.Errorf("未查询到到相关订单,订单要求必须是完成！订单号：[%v]", orderID)
+	}
+	return err
+}