diff --git a/business/partner/im/im.go b/business/partner/im/im.go
index 0acfd5876..99052b63b 100644
--- a/business/partner/im/im.go
+++ b/business/partner/im/im.go
@@ -1,10 +1,12 @@
 package im
 
 import (
+	"crypto/rand"
 	"encoding/base64"
 	"encoding/json"
 	"errors"
 	"fmt"
+	"math/big"
 	"strings"
 	"time"
 
@@ -221,6 +223,7 @@ func ReadMsgFromVendor(vendorID int, elmAppID string, msg []byte) error {
 			userList.OrderID = utils.Int2Str(PushContentReq.OrderID)
 		}
 	}
+
 	if vendorID == VendorIDELM {
 		var ElmData = ebaiapi.ImMessageSend{}
 		err = json.Unmarshal(msg, &ElmData)
@@ -250,6 +253,10 @@ func ReadMsgFromVendor(vendorID int, elmAppID string, msg []byte) error {
 	if err = PushMsgByCid(vendorStoreID, vendorID, string(msg)); err != nil {
 		errList.AddErr(fmt.Errorf("向商家cid推送新消息错误：%v", err))
 	}
+	//4 客服自动回复
+	if err = CheckAndReply(jxMsg, elmAppID); err != nil {
+		errList.AddErr(fmt.Errorf("客服自动回复出错：%v", err))
+	}
 
 	if errList.GetErrListAsOne() != nil {
 		return fmt.Errorf("ReadMsgFromVendor:%v", errList.GetErrListAsOne())
@@ -356,6 +363,19 @@ func GenMsgListID(jxMsg *JXMsg, vendorID int, elmAppID string) (msgID string) {
 	return msgID
 }
 
+// GenIsAutoApplyID 生成获取消息自动回复状态
+func GenIsAutoApplyID(jxMsg *JXMsg, vendorID int) (msgID string) {
+	if vendorID == VendorIDMT {
+		var d1 = jxMsg.MsgContent.(mtwmapi.PushContentReq)
+		msgID = utils.Int2Str(d1.AppID) + ":" + utils.Int2Str(d1.OpenUserID) + ":" + utils.Int2Str(d1.MsgID)
+	}
+	if vendorID == VendorIDELM {
+		var d2 = jxMsg.MsgContent.(ebaiapi.ImMessageSend)
+		msgID = d2.PayLoad.MsgID + ":" + d2.PayLoad.SenderID
+	}
+	return msgID
+}
+
 // GetImUserList 获取门店用户聊天列表
 func GetImUserList(req []RelInfo) (map[string][]interface{}, error) {
 	retVal := make(map[string][]interface{}, 0)
@@ -484,3 +504,74 @@ func FilterIm(appID int, msg string) bool {
 	}
 	return false
 }
+
+// RandTimeNumber   生成int类型 随机数+时间戳
+func RandTimeNumber() int {
+	num, _ := rand.Int(rand.Reader, big.NewInt(100000))
+	str := utils.Int64ToStr(num.Int64()) + utils.Int2Str(int(time.Now().Unix()))
+	return utils.Str2Int(str)
+}
+
+// AutoReply 是否已回复
+//key=AppID+:+UserID+:+msgID(mt)
+//key=AppID+:+UserID+:+msgID(elm)
+type AutoReply struct {
+	UserID    int  `json:"userID"`
+	MsgID     int  `json:"msgID"`     //消息ID
+	IsApply   bool `json:"IsApply"`   //是否已回复
+	Timestamp int  `json:"timestamp"` //消息接收时间
+}
+
+// CheckAndReply 判断并回复
+func CheckAndReply(req *JXMsg, elmAppID string) (err error) {
+	flag := false
+	if req.SendType == SendTypeMt {
+		mt := req.MsgContent.(mtwmapi.PushContentReq)
+		key := utils.Int2Str(mt.AppID) + ":" + utils.Int2Str(mt.OpenUserID) + ":autoReply"
+		//1 检测是否已有回复消息
+		if n, err := rdb.Exists(key); n > 0 && err == nil {
+			str := rdb.LRange(key)
+			for i := 0; i < len(str); i++ {
+				v := AutoReply{}
+				if err = json.Unmarshal([]byte(str[i]), &v); err == nil {
+					flag = v.IsApply
+				}
+			}
+		}
+
+		//判断flag状态
+		if !flag {
+			apply := AutoReply{
+				UserID:    mt.AppID,
+				MsgID:     mt.MsgID,
+				IsApply:   true,
+				Timestamp: mt.Cts,
+			}
+
+			temp := mt
+			temp.MsgContent = AutoReplyByAppID[mt.AppID]
+			temp.Cts = int(time.Now().Unix())
+			temp.MsgID = RandTimeNumber()
+
+			dataStr, _ := json.Marshal(temp)
+			if _, err = partner.CurAPIManager.GetAPI(model.VendorIDMTWM, utils.Int2Str(mt.AppID)).(*mtwmapi.API).MsgSend(string(dataStr)); err != nil {
+				apply.IsApply = false
+				globals.SugarLogger.Debugf("CheckAndReply mtSend err:%v", err)
+			}
+
+			//记录自动回复状态
+			data, _ := json.Marshal(apply)
+			err := rdb.RPush(key, string(data))
+			ok, err := rdb.ExpireResult(key, ExpireTimeDay)
+			if err != nil || !ok {
+				globals.SugarLogger.Debugf("CheckAndReply apply err:%v", err)
+				return err
+			}
+		}
+	}
+
+	//if req.SendType == SendTypeElm {
+	//
+	//}
+	return nil
+}
diff --git a/business/partner/im/im_model.go b/business/partner/im/im_model.go
index 85acade5f..576b88b36 100644
--- a/business/partner/im/im_model.go
+++ b/business/partner/im/im_model.go
@@ -6,6 +6,12 @@ import (
 	"git.rosy.net.cn/jx-callback/globals/api"
 )
 
+var AutoReplyByAppID = map[int]string{
+	589:  "QPMenQQVcXBZ4vbwAw6jJBHVBCB2jQCGOfR5yI1cSRbdvc6VMEW9G/zCvTY7YOeCeKuo8HbB03TQHS3Y4ygGPwW40ppeJ+D1+dUeOGwy+ik=",
+	5873: "eCGDImGw4qAQDZPxzjVzKZUI+mRSnrPSjYo5iOVzcX3H4h1Y8F/J5SPahKARqLPDN9Ez7o46JgUMK997jTId6UVmA5VPtYjrM6Zqjlzf9EY=",
+	4123: "fu4TXW2odzkbvVDZZZU0gZAOw/cI+7fSU/U9NRv5Q1JQpmeLPmrdgpDxHelGijuRfM+PD+5nmV7jrHqOXxzAiJBPcU50Da014sQHH/Tn/P8=",
+}
+
 // SendData 客户端写入参数
 type SendData struct {
 	VendorID int         `json:"vendorID"` //消息来源平台ID 1-美团 3-饿了么
@@ -52,5 +58,5 @@ var (
 )
 
 const (
-	ExpireTimeDay = 6 * time.Hour //redis过期时间
+	ExpireTimeDay = 12 * time.Hour //redis过期时间
 )