饿百平台运单取消后给运营发报警消息

business/jxcallback/scheduler/defsch/defsch.go

@@ -57,8 +57,10 @@ const (
 	addWaybillTipGap        = 15   // 加一元小费间隔的分钟数
 	maxWaybillTipMoney      = 400  // 最大小费
 	baseWaybillFee          = 600  // 基本运费
-	ebaiCancelWaybillMaxFee = 1000 // 饿百取消运单最高运费
+	ebaiCancelWaybillMaxFee = 1000 // 饿百取消运单最高运费，门店自送最高运费
 	maxJxStoreDeliveryFee   = 2000
+
+	ebaiCancelWaybillWarningMinute = 8
 )
 
 const (
@@ -323,7 +325,8 @@ func init() {
 					Timeout:   1 * time.Second,
 				},
 				TimeoutAction: func(savedOrderInfo *WatchOrderInfo, bill *model.Waybill) (err error) {
-					return sch.createWaybillOn3rdProviders(savedOrderInfo, ebaiCancelWaybillMaxFee, nil)
+					return sch.onEbaiWaybillCanceled(savedOrderInfo, nil)
+					// return sch.createWaybillOn3rdProviders(savedOrderInfo, 0, nil)
 				},
 				ShouldSetTimer: func(savedOrderInfo *WatchOrderInfo, bill *model.Waybill) bool {
 					order := savedOrderInfo.order
@@ -665,6 +668,24 @@ func (s *DefScheduler) removeWaybillFromMap(savedOrderInfo *WatchOrderInfo, wayb
 	}
 }
 
+func (s *DefScheduler) onEbaiWaybillCanceled(savedOrderInfo *WatchOrderInfo, excludeBill *model.Waybill) (err error) {
+	order := savedOrderInfo.order
+	timeout := time.Duration(ebaiCancelWaybillWarningMinute) * time.Minute
+	utils.AfterFuncWithRecover(timeout, func() {
+		jxutils.CallMsgHandlerAsync(func() {
+			ts := s.loadSavedOrderFromMap(model.Order2Status(order), true)
+			order := ts.order
+			globals.SugarLogger.Debugf("fire timer ebai waybill cancled, orderID:%s, status:%d", order.VendorOrderID, order.Status)
+			if order.Status < model.OrderStatusDelivering && order.LockStatus == model.OrderStatusLocked {
+				msgContent := fmt.Sprintf("门店:%d,订单:%s的平台运单被取消了，可能导致订单被取消，请重点关注，必要的话可以先手动转自送", jxutils.GetSaleStoreIDFromOrder(order), order.VendorOrderID)
+				s.notifyOrderStakeHolder(order, "", msgContent)
+			}
+		}, jxutils.ComposeUniversalOrderID(order.VendorOrderID, order.VendorID))
+	})
+	err = s.createWaybillOn3rdProviders(savedOrderInfo, 0, excludeBill)
+	return err
+}
+
 func (s *DefScheduler) createWaybillOn3rdProviders(savedOrderInfo *WatchOrderInfo, maxDeliveryFee int64, excludeBill *model.Waybill) (err error) {
 	order := savedOrderInfo.order
 	if order.VendorID == model.VendorIDELM {
@@ -682,7 +703,9 @@ func (s *DefScheduler) createWaybillOn3rdProviders(savedOrderInfo *WatchOrderInf
 					savedOrderInfo.retryCount++
 				}
 			} else {
-				err = fmt.Errorf("订单:%s已经自动创建过了%d次运单，请人工处理", order.VendorOrderID, savedOrderInfo.retryCount)
+				errMsg := fmt.Sprintf("订单:%s已经自动创建过了%d次运单，仍然无法配送，请关注！", order.VendorOrderID, savedOrderInfo.retryCount)
+				err = fmt.Errorf(errMsg)
+				s.notifyOrderStakeHolder(order, "", errMsg)
 				globals.SugarLogger.Infof("createWaybillOn3rdProviders [运营2]同一订单orderID:%s尝试了%d次创建运单失败, 停止调度，如果还需要发单，请人工处理", order.VendorOrderID, savedOrderInfo.retryCount)
 			}
 		} else {
@@ -1160,11 +1183,11 @@ func getMaxDeliveryFee(order *model.GoodsOrder) (maxDeliveryFee int64) {
 			orderBaseFreightMoney = baseWaybillFee
 		}
 		maxDeliveryFee = orderBaseFreightMoney + order.DistanceFreightMoney + getWaybillTip(order)
-	}
-	if maxDeliveryFee < ebaiCancelWaybillMaxFee &&
-		order.VendorID == model.VendorIDEBAI &&
-		order.DeliveryType == model.OrderDeliveryTypeStoreSelf {
-		maxDeliveryFee = ebaiCancelWaybillMaxFee
+		if maxDeliveryFee < ebaiCancelWaybillMaxFee &&
+			(order.VendorID == model.VendorIDEBAI ||
+				order.DeliveryType == model.OrderDeliveryTypeStoreSelf) {
+			maxDeliveryFee = ebaiCancelWaybillMaxFee
+		}
 	}
 	return maxDeliveryFee
 }
@@ -1396,3 +1419,28 @@ func OrderProfitWarning(order *model.GoodsOrder) {
 		}
 	}
 }
+
+func (s *DefScheduler) notifyOrderStakeHolder(order *model.GoodsOrder, msgTitle, msgContent string) (err error) {
+	userMobiles := []string{
+		"18180948107",
+	}
+	db := dao.GetDB()
+	storeDetail, err := dao.GetStoreDetail(db, jxutils.GetSaleStoreIDFromOrder(order), order.VendorID)
+	if err == nil && storeDetail.OperatorPhone != "" {
+		userMobiles = append(userMobiles, storeDetail.OperatorPhone)
+	}
+	if len(userMobiles) > 0 {
+		if msgTitle == "" {
+			msgTitle = fmt.Sprintf("%s平台订单%s异常", model.VendorChineseNames[order.VendorID], order.VendorOrderID)
+		}
+		users, _, err := dao.GetUsers(db, 0, "", nil, nil, userMobiles, 0, 0)
+		if err == nil && len(users) > 0 {
+			var userIDs []string
+			for _, v := range users {
+				userIDs = append(userIDs, v.UserID)
+			}
+			ddmsg.SendUsersMessage(dingdingapi.MsgTyeText, userIDs, msgTitle, msgContent)
+		}
+	}
+	return err
+}