diff --git a/business/jxstore/cms/store.go b/business/jxstore/cms/store.go
index 4b6af93bd..64f75a7ad 100644
--- a/business/jxstore/cms/store.go
+++ b/business/jxstore/cms/store.go
@@ -1275,7 +1275,7 @@ func SendAlarmVendorSnapshot(ctx *jxcontext.Context, parentTask tasksch.ITask, p
 	}
 	var mobileList []string
 	for mobile := range userMap {
-		if mobile != "" {
+		if mobile != "" && !shouldSkipMobile4SendStoreStatusInfo(mobile) {
 			mobileList = append(mobileList, mobile)
 		}
 	}
@@ -1335,6 +1335,10 @@ func SendAlarmVendorSnapshot(ctx *jxcontext.Context, parentTask tasksch.ITask, p
 	return err
 }
 
+func shouldSkipMobile4SendStoreStatusInfo(mobile string) bool {
+	return userProvider.GetUser(mobile, auth2.AuthTypeMobile) == nil
+}
+
 func sendStoreStatusInfo2Mobile(mobile, title, excelURL string) {
 	if user := userProvider.GetUser(mobile, auth2.AuthTypeMobile); user != nil {
 		globals.SugarLogger.Debugf("sendStoreStatusInfo2Mobile %s:%s", mobile, excelURL)