202 lines
9.6 KiB
Go
202 lines
9.6 KiB
Go
package tiktok_store
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import (
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"fmt"
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tiktokShop "git.rosy.net.cn/baseapi/platformapi/tiktok_shop/tiktok_api"
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"git.rosy.net.cn/baseapi/utils"
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"git.rosy.net.cn/jx-callback/business/jxutils/jxcontext"
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"git.rosy.net.cn/jx-callback/business/model"
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"git.rosy.net.cn/jx-callback/business/partner"
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"git.rosy.net.cn/jx-callback/globals"
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"strings"
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)
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var (
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AfsVendorStatus2StatusMap = map[string]int{
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tiktokShop.CallbackRefundOrderMsgTagId: model.AfsOrderStatusWait4Approve, // 发起售后申请待审核
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tiktokShop.CallbackUpdateRefundOrderMsgTagId: model.AfsOrderStatusWait4Approve, // 修改售后待审核
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tiktokShop.CallbackRefundOrderSuccessMsgTagId: model.AfsOrderStatusFinished, // 退款成功
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tiktokShop.CallbackRefundOrderRefuseMsgTagId: model.AfsOrderStatusFailed, // 拒绝退款
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tiktokShop.CallbackRefundShopMsgTagId: model.AfsOrderStatusFailed, // 拒绝退货
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tiktokShop.CallbackReturnApplyAgreedMsgTagId: model.AfsOrderStatusFinished, // 同意退货
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tiktokShop.CallbackReturnRefundAgreedMsgTagId: model.AfsOrderStatusFinished, // 同意退款
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tiktokShop.CallbackRefundClosedMsgTagId: model.AfsOrderStatusFailed, // 驳回
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}
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AfsTagIDMap = map[string]string{
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tiktokShop.CallbackRefundOrderMsgTagId: "1",
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tiktokShop.CallbackUpdateRefundOrderMsgTagId: "1",
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tiktokShop.CallbackRefundOrderSuccessMsgTagId: "1",
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tiktokShop.CallbackRefundOrderRefuseMsgTagId: "1",
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tiktokShop.CallbackRefundShopMsgTagId: "1",
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tiktokShop.CallbackReturnApplyAgreedMsgTagId: "1",
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tiktokShop.CallbackReturnRefundAgreedMsgTagId: "1",
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tiktokShop.CallbackExchangeComfirmedMsgTagId: "1",
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tiktokShop.CallbackArbitrateDiscussUploadMsgTagId: "1",
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tiktokShop.CallbackArbitrateServiceInterveneMsgTagId: "1",
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tiktokShop.CallbackArbitrateCancelledMsgTagId: "1",
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tiktokShop.CallbackArbitrateAuditedMsgTagId: "1",
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tiktokShop.CallbackArbitrateSubmitedMsgTagId: "1",
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tiktokShop.CallbackArbitrateSubmitingMsgTagId: "1",
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tiktokShop.CallbackArbitrateAppliedMsgTagId: "1",
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tiktokShop.CallbackExpirationChangeMsgTagId: "1",
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tiktokShop.CallbackRefundClosedMsgTagId: "1",
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tiktokShop.CallbackBuyerReturnGoodsMsgTagId: "1",
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tiktokShop.CallbackSpecialRefundMsgTagId: "1",
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tiktokShop.CallbackSpecialRefundSuccessMsgTagId: "1",
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tiktokShop.CallbackAuditAgreeResendMsgTagId: "1",
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tiktokShop.CallbackResendFillLogisticsMsgTagId: "1",
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}
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// ReasonCodeMap 申请退货理由,可能会更新
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ReasonCodeMap = map[int]string{
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1: "商品已发出，如买家不再需要请拒收后申请仅退款或收到后申请退货退款",
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2: "商品已经签收,如买家不再需要可以申请退货退款",
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3: "买家误操作/取消申请",
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4: "问题已解决，待用户收货",
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5: "商品已发出，如买家不再需要请拒收后申请仅退款或收到后申请退货退款",
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6: "买家误操作/取消申请",
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7: "协商一致，用户取消退款",
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8: "已与买家协商补偿，包括差价、赠品、额外补偿",
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9: "已与买家协商补发商品",
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10: "已与买家协商换货",
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11: "买家上传的单号有误，商家尚未收到货，请核实正确物流单号后重新上传",
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12: "退货与原订单不符（商品不符、退货地址不符）",
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13: "退回商品影响二次销售",
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14: "买家误操作/取消申请",
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15: "协商一致，用户取消退款",
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16: "买家误操作/取消申请",
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17: "协商一致，用户取消退款",
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18: "商品影响二次销售",
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19: "定制商品不支持七天无理由退货，定制商品不接受质量问题以外的退货",
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20: "定制商品不支持七天无理由退货，定制商品不接受质量问题以外的退货",
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21: "买家申请的金额有误",
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22: "运费未协商一致",
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23: "商品没问题，买家未举证或凭证无效",
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24: "已在约定时间发货",
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25: "运费未协商一致",
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26: "商品已经签收，如买家不再需要可以申请退货退款",
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27: "商品没问题，买家未举证或举证无效",
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28: "已在约定时间发货",
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29: "买家申请的金额有误",
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30: "发票没问题，买家未举证",
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31: "发票已补寄",
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32: "买家发票信息不完整",
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33: "运费未协商一致",
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34: "申请时间已超7天无理由退换货时间",
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35: "不支持买家主观原因退换货",
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36: "买家填错号码",
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37: "已完成服务，买家未提供凭证或凭证无效",
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38: "买家填错号码",
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39: "已完成服务，买家未提供凭证或凭证无效",
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40: "和达人达成一致，取消终止",
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41: "其他",
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42: "其他",
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43: "未收到货/退货单号有误",
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44: "退货与原订单不符（商品不符、退货地址不符）",
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45: "商家已发货",
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46: "商品已经签收，如买家不再需要可以申请退货退款",
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47: "已与买家协商一致仅退款",
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48: "问题已解决，待用户确认收货",
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49: "已与买家协商一致延迟发货",
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50: "未少发漏发",
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51: "已与买家协商补偿，包括差价、赠品、额外补偿",
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52: "已与买家协商一致延迟发货",
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53: "其他",
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54: "本单已购买【养死包赔】保险，请从保险理赔入口申请理赔",
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55: "本单已购买【开箱无忧】保险，请从保险理赔入口申请理赔",
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56: "商品没问题，买家未举证或举证无效",
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57: "已完成服务，买家未举证或举证无效",
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58: "本单已购买【食安保】保险，请从保险理赔入口申请理赔",
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}
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)
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// AgreeOrRefuseRefund todo 审核售后单申请 退货退款(同意退货,确认收货之后会自动退款) 审核售后有点问题
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func (c *PurchaseHandler) AgreeOrRefuseRefund(ctx *jxcontext.Context, order *model.AfsOrder, approveType int, reason string) (err error) {
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if globals.EnableDdStoreWrite {
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if approveType == partner.AfsApproveTypeRefused { // 拒绝退货
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errList := make([]string, 0, 0)
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// 拒绝退款
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if err = getAPI(order.VendorOrgCode, order.JxStoreID, "").AfterSaleOperate(tiktokShop.AfterSaleEmuRefuseOnlyRefundApply, order.AfsOrderID, reason, utils.Str2Int64(order.VendorStoreID)); err != nil {
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errList = append(errList, err.Error())
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} else {
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return nil
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}
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if err = getAPI(order.VendorOrgCode, order.JxStoreID, "").AfterSaleOperate(tiktokShop.AfterSaleEmuRefuseToReturnOneApply, order.AfsOrderID, reason, utils.Str2Int64(order.VendorStoreID)); err != nil {
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errList = append(errList, err.Error())
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} else {
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return nil
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}
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if err = getAPI(order.VendorOrgCode, order.JxStoreID, "").AfterSaleOperate(tiktokShop.AfterSaleEmuRefuseToReturnTwoApply, order.AfsOrderID, reason, utils.Str2Int64(order.VendorStoreID)); err != nil {
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errList = append(errList, err.Error())
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} else {
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return nil
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}
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if len(errList) < 3 {
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return nil
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}
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return fmt.Errorf("%s", strings.Join(errList, "--"))
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} else if approveType == partner.AfsApproveTypeRefund { // 同意
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errList := make([]string, 0, 0)
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// 同意仅退款
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if err = getAPI(order.VendorOrgCode, order.JxStoreID, "").AfterSaleOperate(tiktokShop.AfterSaleEmuAgreeOnlyRefundApply, order.AfsOrderID, reason, utils.Str2Int64(order.VendorStoreID)); err != nil {
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errList = append(errList, err.Error())
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} else {
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return nil
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}
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if err = getAPI(order.VendorOrgCode, order.JxStoreID, "").AfterSaleOperate(tiktokShop.AfterSaleEmuAgreeToReturnOneApply, order.AfsOrderID, reason, utils.Str2Int64(order.VendorStoreID)); err != nil {
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errList = append(errList, err.Error())
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} else {
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return nil
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}
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if err = getAPI(order.VendorOrgCode, order.JxStoreID, "").AfterSaleOperate(tiktokShop.AfterSaleEmuAgreeToReturnTwoApply, order.AfsOrderID, reason, utils.Str2Int64(order.VendorStoreID)); err != nil {
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errList = append(errList, err.Error())
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} else {
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return nil
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}
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return fmt.Errorf("%s", strings.Join(errList, "--"))
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if len(errList) < 3 {
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return nil
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}
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} else if approveType == partner.AfsApproveTypeRefusedToRefundMoney { // 退货转退款
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err = getAPI(order.VendorOrgCode, order.JxStoreID, "").AfterSaleOperate(tiktokShop.AfterSaleEmuReturnGoodsToRefundApply, order.AfsOrderID, "退货转退款", utils.Str2Int64(order.VendorStoreID))
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}
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}
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return err
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}
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// 确认收到退货
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func (c *PurchaseHandler) ConfirmReceivedReturnGoods(ctx *jxcontext.Context, order *model.AfsOrder) (err error) {
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err = fmt.Errorf("暂不支持的API调用")
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return err
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}
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// 发起全款退款
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func (c *PurchaseHandler) RefundOrder(ctx *jxcontext.Context, order *model.GoodsOrder, reason string) (err error) {
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return fmt.Errorf("%s不支持售后全额退款，请让买家发起退款", model.VendorChineseNames[model.VendorIDDD])
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}
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// 发起部分退款
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func (c *PurchaseHandler) PartRefundOrder(ctx *jxcontext.Context, order *model.GoodsOrder, refundSkuList []*model.OrderSku, reason string) (err error) {
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return c.AdjustOrder(ctx, order, refundSkuList, reason)
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}
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func (c *PurchaseHandler) GetOrderAfsInfo(ctx *jxcontext.Context, vendorOrderID, afsOrderID string) (orderAfsInfo *partner.OrderAfsInfo, err error) {
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order, err := partner.CurOrderManager.LoadOrder(vendorOrderID, model.VendorIDDD)
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if err != nil {
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return nil, err
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}
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list, err := getAPI(order.VendorOrgCode, 0, "").QueryAfsOrderDetail(afsOrderID, false)
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if err != nil {
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return nil, err
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}
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orderAfsInfo = &partner.OrderAfsInfo{}
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orderAfsInfo.VendorOrderID = order.VendorOrderID
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orderAfsInfo.AfsOrderID = afsOrderID
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orderAfsInfo.AfsTotalShopMoney = order.TotalShopMoney - list.Data.ProcessInfo.AfterSaleInfo.RealRefundAmount
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return orderAfsInfo, err
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}
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