jx-callback/business/partner/purchase/jd/order_legacy_comment.go

package jd

import (
	"math/rand"
	"time"

	"git.rosy.net.cn/baseapi/platformapi/jdapi"
	"git.rosy.net.cn/baseapi/utils"
	"git.rosy.net.cn/jx-callback/business/jxutils"
	"git.rosy.net.cn/jx-callback/business/jxutils/weixinmsg"
	"git.rosy.net.cn/jx-callback/business/model"
	"git.rosy.net.cn/jx-callback/business/model/dao"
	"git.rosy.net.cn/jx-callback/business/model/legacymodel"
	"git.rosy.net.cn/jx-callback/business/partner"
	"git.rosy.net.cn/jx-callback/globals"
	"git.rosy.net.cn/jx-callback/globals/api"
	"github.com/astaxie/beego/orm"
)

const (
	COMMENT_NOT_RESOLVED = 0 //未解决的差评状态
	COMMENT_RESOLVED     = 1 //已解决的差评状态

	JDDJ_BAD_COMMENTS_MAX_MODIFY_TIME = 72 // 小时
	JX_BAD_COMMENTS_MAX_LEVEL         = 2

	COMMENTS_SCORE_ONE_ORTWO_BEGIN_DELAY_TIME   = 1 * 60 //评论回复一星或二星回复延迟开始时间区间
	COMMENTS_SCORE_ONE_ORTWO_END_DELAY_TIME     = 3 * 60 //评论回复一星或二星回复延迟结束时间区间
	COMMENTS_SCORE_THREE_BEGIN_DELAY_TIME       = 2 * 60 //评论回复三星回复延迟开始时间区间
	COMMENTS_SCORE_THREE_END_DELAY_TIME         = 4 * 60 //评论回复三星回复延迟结束时间区间
	COMMENTS_SCORE_FOUR_ORFIVE_BEGIN_DELAY_TIME = 2 * 60 //评论回复四星或五星回复延迟开始时间区间
	COMMENTS_SCORE_FOUR_ORFIVE_END_DELAY_TIME   = 5 * 60 //评论回复四星或五星回复延迟结束时间区间
)

type tReplyConfig struct {
	delayGapBegin int
	delayGapEnd   int
	comments      []string
}

var (
	replyConfig = map[int]*tReplyConfig{
		1: &tReplyConfig{
			delayGapBegin: COMMENTS_SCORE_ONE_ORTWO_BEGIN_DELAY_TIME,
			delayGapEnd:   COMMENTS_SCORE_ONE_ORTWO_END_DELAY_TIME,
			comments: []string{
				"非常抱歉让您没有得到十分满意的购物体验，我们会及时与您联系进行确认并解决问题！",
			},
		},
		3: &tReplyConfig{
			delayGapBegin: COMMENTS_SCORE_THREE_BEGIN_DELAY_TIME,
			delayGapEnd:   COMMENTS_SCORE_THREE_END_DELAY_TIME,
			comments: []string{
				"感谢您对我们的肯定，祝您生活愉快！欢迎再次光临，谢谢！",
				"感谢您对京西菜市的关照，我们会更加精益求精。",
				"感谢您的光临，您的支持是我们前进的动力！",
			},
		},
		4: &tReplyConfig{
			delayGapBegin: COMMENTS_SCORE_FOUR_ORFIVE_BEGIN_DELAY_TIME,
			delayGapEnd:   COMMENTS_SCORE_FOUR_ORFIVE_END_DELAY_TIME,
			comments: []string{
				"感谢您的信赖！我们会不断提升菜品质量以及优质的服务，期待与您的再次相遇！",
				"感谢您的支持,愿您天天好心情！",
				"感谢您的认可！您的支持是我们前进的动力。",
				"感谢您的肯定与支持！我们会坚持把最好的服务带给您，期待和您的再次相遇！",
			},
		},
	}
)

func (c *PurchaseHandler) onOrderComment(msg *jdapi.CallbackOrderMsg) (err error) {
	globals.SugarLogger.Debugf("onOrderComment orderID:%s", msg.BillID)

	utils.CallFuncAsync(func() {
		c.onOrderComment2(msg)
		intOrderID := utils.Str2Int64(msg.BillID)
		result, err := api.JdAPI.GetCommentByOrderId(intOrderID)
		if err == nil {
			globals.SugarLogger.Debugf("onOrderComment comment:%s", utils.Format4Output(result, true))
			comment := &legacymodel.JxBadComments{
				OrderId: msg.BillID,
			}
			db := dao.GetDB()
			err := dao.GetEntity(db, comment, "OrderId")
			if err == nil || err == orm.ErrNoRows {
				score := int(utils.MustInterface2Int64(result["score4"]))
				isNewComment := false
				if err == orm.ErrNoRows {
					isNewComment = true
					if result["orgCommentContent"] == nil {
						c.replyOrderComment(intOrderID, utils.Int64ToStr(utils.MustInterface2Int64(result["storeId"])), score)
					}
				}
				if score <= JX_BAD_COMMENTS_MAX_LEVEL || !isNewComment { // 如果是直接非差评，忽略
					if isNewComment || score <= JX_BAD_COMMENTS_MAX_LEVEL {
						comment.Createtime = utils.Timestamp2Str(utils.MustInterface2Int64(result["createTime"].(map[string]interface{})["time"]) / 1000)
						comment.Msg = string(utils.MustMarshal(result))
						comment.Score = score
						comment.Scorecontent = utils.Interface2String(result["score4Content"])
						comment.Vendertags = string(utils.MustMarshal(result["venderTags"]))
						comment.Status = COMMENT_NOT_RESOLVED
						if isNewComment {
							comment.OrderFlag = "0"
							comment.LastPushTime = utils.Time2Str(time.Now())
							comment.PushNo = 1
							comment.Maxmodifytime = JDDJ_BAD_COMMENTS_MAX_MODIFY_TIME

							order, err2 := partner.CurOrderManager.LoadOrder(msg.BillID, model.VendorIDJD)
							if err = err2; err == nil {
								comment.Jxstoreid = utils.Int2Str(jxutils.GetSaleStoreIDFromOrder(order))
								if true { //给门店板中间号 order.ConsigneeMobile2 == "" {
									comment.Userphone = order.ConsigneeMobile
								} else {
									comment.Userphone = order.ConsigneeMobile2
								}
							}
						}
					} else {
						comment.Updatetime = utils.Timestamp2Str(utils.MustInterface2Int64(result["createTime"].(map[string]interface{})["time"]) / 1000)
						comment.UpdatedMsg = string(utils.MustMarshal(result))
						comment.UpdatedScore = score
						comment.UpdatedScorecontent = utils.Interface2String(result["score4Content"])
						comment.UpdatedVendertags = string(utils.MustMarshal(result["venderTags"]))
						comment.Status = COMMENT_RESOLVED
					}
					if score <= JX_BAD_COMMENTS_MAX_LEVEL && comment.Jxstoreid != "" {
						weixinmsg.PushJDBadCommentToWeiXin(comment)
					}
					if err == nil {
						if isNewComment {
							err = dao.CreateEntity(db, comment)
						} else {
							_, err = dao.UpdateEntity(db, comment)
						}
					}
				}
			}
		}
		if err != nil {
			globals.SugarLogger.Warnf("onOrderComment orderID:%s failed with error:%v", msg.BillID, err)
		}
	})
	return err
}

func (c *PurchaseHandler) replyOrderComment(intOrderID int64, jdStoreNo string, score int) (err error) {
	if score <= 2 {
		score = 1
	} else if score >= 5 {
		score = 4
	}
	config := replyConfig[score]
	delaySeconds := config.delayGapBegin + rand.Intn(config.delayGapEnd-config.delayGapBegin)
	content := config.comments[rand.Intn(len(config.comments))]
	globals.SugarLogger.Debugf("replyOrderComment orderID:%d, delaySeconds:%d, content:%s", intOrderID, delaySeconds, content)
	utils.AfterFuncWithRecover(time.Duration(delaySeconds)*time.Second, func() {
		if globals.ReallyReplyComment {
			err2 := api.JdAPI.OrgReplyComment(intOrderID, jdStoreNo, content, utils.GetAPIOperator(""))
			globals.SugarLogger.Debugf("replyOrderComment orderID:%d, error:%v", intOrderID, err2)
		}
	})
	return nil
}